SHIFT WORK provides specialized consulting services for agencies, organizations, and communities that operate in high-stress, trauma-exposed environments. Our approach blends clinical insight, operational experience, leadership strategy, and culturally aligned solutions to strengthen resilience, reduce burnout, and build healthier systems.
We don’t offer cookie-cutter consulting, we offer mission-critical, customized guidance grounded in frontline reality.
SHIFT WORK Consulting supports agencies in:
Building trauma-informed organizational systems
Developing sustainable wellness and resilience programs
Strengthening leadership practices in high-stress environments
Improving retention, morale, and internal communication
Implementing evidence-based operational and cultural protocols
Enhancing post-incident response and organizational support
Reducing burnout, turnover, and critical risk behaviors
Aligning policies with human performance science
Supporting families, teams, and leaders after critical events
We work alongside law enforcement, fire/EMS, dispatch, corrections, healthcare, behavioral health, crisis teams, military units, schools, nonprofits, and government agencies.
We believe:
People are the mission.
Culture determines everything.
Trauma-informed leadership is non-negotiable.
Systems must support the humans who carry the weight.
Real change happens when training and consultation work together.
Our consulting is always:
Trauma-informed
Culturally aligned
Evidence-based
Realistic and operationally grounded
Confidential
Custom to each agency
No judgment. No bureaucracy.
Just honest conversation and actionable strategies.
Below are the core consulting offerings SHIFT WORK provides. These can be delivered individually or combined into a comprehensive agency support plan.
A comprehensive analysis of agency culture, morale, communication patterns, and wellness systems. We identify strengths, gaps, and high-risk areas, then build actionable recommendations to strengthen cohesion, support personnel, and reduce burnout.
Ideal For: Law enforcement agencies, fire/EMS departments, dispatch centers, healthcare systems, corrections facilities, crisis teams
A specialized offering focused on supervisors and command staff. We help leaders navigate operational stress, personnel trauma, leadership fatigue, and high-pressure decision-making while maintaining clarity, compassion, and authority.
Includes: Leadership coaching | Communication strategy | Accountability frameworks | Trauma-informed supervision models
We assist agencies before, during, and after major incidents, line-of-duty deaths, mass casualties, officer-involved shootings, traumatic calls, internal tragedies, and organizational crises.
Support Includes:
LODD guidance & protocol development
Post-incident personnel stabilization
Communication strategy (internal & external)
Peer support coordination
Return-to-duty pathways
Agency-wide aftercare planning
A full-service peer support buildout, including selection, structure, policy development, training integration, supervision guidance, and ongoing evaluation. We help agencies create peer support teams that are credible, competent, and culturally trusted.
Includes:
Peer team selection criteria
Policy & SOP development
Training roadmap
Confidentiality & ethical guidelines
Supervisor integration
We review agency policies to ensure alignment with human performance science, trauma recovery principles, and operational needs. This includes:
Post-critical incident procedures
Leadership and supervision protocols
Employee assistance pathways
Family support policies
Internal communications strategy
Officer wellness and return-to-duty policies
SHIFT WORK helps agencies build robust and sustainable wellness programs that support the entire career lifecycle.
This includes:
Wellness committees
Multifaceted wellness programs (physical, emotional, relational)
Resource guides & wellness toolkits
Annual wellness planning
Family engagement strategies
Cultural resistance strategies
Confidential, one-on-one or small-team coaching for:
Burnout
Identity loss
Leadership stress
Critical incident recovery
Career transition
Peer support leadership
Coaching can be short-term, long-term, or incident-specific.
We help agencies develop family-support protocols and education programs to strengthen relationships, reduce conflict, and increase retention.
Includes:
Spouse education sessions
Family support resources
Pre-academy family briefings
Post-incident family pathways
Using trauma-informed and cultural health frameworks, we help agencies improve:
Hiring practices
New hire preparation
Early career support
Career longevity pathways
Internal communication & conflict management
Leadership development
SHIFT WORK consulting is customizable and scalable. Agencies can contract:
Single-session consultations
Multi-session packages
Full program development
Ongoing retainer support
Leadership coaching series
Every engagement begins with a needs assessment meeting to ensure alignment.
READY TO START?
To discuss consulting services, schedule a discovery call, or request a proposal:
shiftworktraining@gmail.com