SHIFT WORK provides specialized consulting services for agencies, organizations, and communities that operate in high-stress, trauma-exposed environments. Our approach blends clinical insight, operational experience, leadership strategy, and culturally aligned solutions to strengthen resilience, reduce burnout, and build healthier systems.

We don’t offer cookie-cutter consulting, we offer mission-critical, customized guidance grounded in frontline reality.

SHIFT WORK Consulting supports agencies in:

• Building trauma-informed organizational systems

• Developing sustainable wellness and resilience programs

• Strengthening leadership practices in high-stress environments

• Improving retention, morale, and internal communication

• Implementing evidence-based operational and cultural protocols

• Enhancing post-incident response and organizational support

• Reducing burnout, turnover, and critical risk behaviors

• Aligning policies with human performance science

• Supporting families, teams, and leaders after critical events

We work alongside law enforcement, fire/EMS, dispatch, corrections, healthcare, behavioral health, crisis teams, military units, schools, nonprofits, and government agencies.

We believe:

People are the mission.

Culture determines everything.

Trauma-informed leadership is non-negotiable.

Systems must support the humans who carry the weight.

Real change happens when training and consultation work together.

Our consulting is always:

Trauma-informed
Culturally aligned
Evidence-based
Realistic and operationally grounded
Confidential
Custom to each agency

No judgment. No bureaucracy.
Just honest conversation and actionable strategies.

Below are the core consulting offerings SHIFT WORK provides. These can be delivered individually or combined into a comprehensive agency support plan.

1. Organizational Wellness & Culture Consulting

A comprehensive analysis of agency culture, morale, communication patterns, and wellness systems. We identify strengths, gaps, and high-risk areas, then build actionable recommendations to strengthen cohesion, support personnel, and reduce burnout.

Ideal For: Law enforcement agencies, fire/EMS departments, dispatch centers, healthcare systems, corrections facilities, crisis teams

2. Trauma-Informed Leadership Consulting

A specialized offering focused on supervisors and command staff. We help leaders navigate operational stress, personnel trauma, leadership fatigue, and high-pressure decision-making while maintaining clarity, compassion, and authority.

Includes: Leadership coaching | Communication strategy | Accountability frameworks | Trauma-informed supervision models

3. Critical Incident Response & Aftercare Consulting

We assist agencies before, during, and after major incidents, line-of-duty deaths, mass casualties, officer-involved shootings, traumatic calls, internal tragedies, and organizational crises.

Support Includes:

• LODD guidance & protocol development

• Post-incident personnel stabilization

• Communication strategy (internal & external)

• Peer support coordination

• Return-to-duty pathways

• Agency-wide aftercare planning

4. Peer Support Program Development & Strengthening

A full-service peer support buildout, including selection, structure, policy development, training integration, supervision guidance, and ongoing evaluation. We help agencies create peer support teams that are credible, competent, and culturally trusted.

Includes:

• Peer team selection criteria

• Policy & SOP development

• Training roadmap

• Confidentiality & ethical guidelines

• Supervisor integration

5. Policy Review & Trauma-Informed Protocol Development

We review agency policies to ensure alignment with human performance science, trauma recovery principles, and operational needs. This includes:

• Post-critical incident procedures

• Leadership and supervision protocols

• Employee assistance pathways

• Family support policies

• Internal communications strategy

• Officer wellness and return-to-duty policies

6. Wellness Program Design & Implementation

SHIFT WORK helps agencies build robust and sustainable wellness programs that support the entire career lifecycle.

This includes:

• Wellness committees

• Multifaceted wellness programs (physical, emotional, relational)

• Resource guides & wellness toolkits

• Annual wellness planning

• Family engagement strategies

• Cultural resistance strategies

7. Staff & Leadership Coaching (Individual or Small Group)

Confidential, one-on-one or small-team coaching for:

• Burnout

• Identity loss

• Leadership stress

• Critical incident recovery

• Career transition

• Peer support leadership

Coaching can be short-term, long-term, or incident-specific.

8. Family & Spouse Program Consulting

We help agencies develop family-support protocols and education programs to strengthen relationships, reduce conflict, and increase retention.

Includes:

• Spouse education sessions

• Family support resources

• Pre-academy family briefings

• Post-incident family pathways

9. Recruitment, Retention & Morale Consulting

Using trauma-informed and cultural health frameworks, we help agencies improve:

• Hiring practices

• New hire preparation

• Early career support

• Career longevity pathways

• Internal communication & conflict management

• Leadership development

SHIFT WORK consulting is customizable and scalable. Agencies can contract:

• Single-session consultations

• Multi-session packages

• Full program development

• Ongoing retainer support

• Leadership coaching series

Every engagement begins with a needs assessment meeting to ensure alignment.

READY TO START?

To discuss consulting services, schedule a discovery call, or request a proposal:

shiftworktraining@gmail.com