GRITT: Grounded Resilience in Tackling Trauma

Signature Course | 4–8 Hours 

A tactical, trauma-informed resilience program that transforms law enforcement and first responder skills into psychological survival tools. Participants learn the GRITT Mindset and learn to build their own GRITT BAG, a psychological go-bag designed to strengthen grounding, resilience, trauma recovery, and long-term growth.

Certification: SHIFT WORK Signature Certificate
Audience: LEO, Fire/EMS, Dispatch, Corrections, ICAC, Crisis Teams, ED/Healthcare, Military Support, Peer Support, Supervisors

Echoes of the Incident

Signature Course | 4–8 Hours 

A deep-dive into the reverberating impacts of critical incidents, cumulative trauma, and organizational stress. Blends clinical insight with lived frontline experience to help teams understand how incidents echo through people, families, and agency culture.

Certification: SHIFT WORK Certificate
Audience: All first responder disciplines, ED teams, crisis staff, peer support, supervisors

The Unthinkable Shift: Leadership, Protocol & Care in a Line-of-Duty Death

Signature Course | 4–8 Hours

A comprehensive, trauma-informed course that prepares agencies, leaders, and frontline personnel for the operational and emotional realities of a Line-of-Duty Death (LODD). This training outlines the critical steps that must occur in the first minutes, hours, and days following a LODD, while equipping teams with compassionate, culturally aligned strategies for stabilizing personnel, supporting families, coordinating communication, and protecting agency integrity. Blending clinical insight, crisis response principles, and real-world frontline experience, this course helps participants understand how a LODD impacts individuals, peers, leadership, and organizational culture, and provides a clear roadmap for navigating the most difficult moment an agency may ever face.

Certification: SHIFT WORK Certificate
Audience: All first responder disciplines, supervisors, command staff, peer support teams, chaplains, crisis personnel, and allied healthcare partners

These courses apply universally to ALL first responder, healthcare, and support professions.

Resilience for the Frontline: Building a Culture of Recovery

4–8 Hours

A foundational course on stress physiology, cumulative trauma, and operational resilience. Participants learn how to build a recovery-focused culture that supports long-term health, stability, and performance across all helping professions.

Certification: SHIFT WORK Certificate
Audience: All frontline professionals, crisis staff, healthcare, supervisors, peer support

Stress, Trauma & the Human Service Professional: Understanding the Invisible Load

4–8 Hours 

Explores the impact of trauma exposure, emotional labor, burnout, and compassion fatigue across human service fields. Participants gain skills to identify early warning signs, manage emotional load, and maintain professional sustainability.

Certification: SHIFT WORK Certificate
Audience: First responders, healthcare, social services, crisis teams, dispatch, clinicians

Leadership in the Chaos: How Agencies Build Resilient Systems

4–8 Hours 

Teaches leaders how to guide teams through trauma, operational stress, and organizational pressure. Focuses on trauma-informed leadership, culture stabilization, communication, and staff support.

Certification: SHIFT WORK Certificate
Audience: Supervisors, command staff, administrators, peer support leaders

Peer Support Foundations: Developing Credible Peer Teams

4–8 Hours 

Builds peer support competencies including communication skills, confidentiality, ethics, crisis response, post-incident protocols, and referral pathways. Establishes credibility and trust within agencies.

Certification: SHIFT WORK Certificate
Audience: Peer support teams, clinicians, chaplains, wellness units

Organizational Wellness: From Individuals to Systems

4 Hours

A systems-level course on building trauma-informed policies, leadership practices, and agency culture. Emphasizes organizational responsibility in promoting wellness and reducing burnout.

Certification: SHIFT WORK Certificate
Audience: Leadership, wellness coordinators, HR teams, policy developers

Vicarious Trauma & Secondary Exposure: Recognizing & Responding

4 Hours 

Explores the effects of indirect trauma exposure through calls, scenes, interviews, digital media, and repeated contact with human suffering. Teaches strategies for prevention, recovery, and resilience-building.

Certification: SHIFT WORK Certificate
Audience: Dispatch, investigators, EMS, ICAC, clinicians, victim services

Ready for the Call: A Preparation Course for New Recruits/Hires

4–8 Hours 

A trauma-informed, culture-aligned preparation course that teaches recruits how the job impacts the brain, body, identity, worldview, relationships, and long-term wellbeing. Tailored versions include scenarios, operational realities, and wellness expectations specific to each discipline.

Versions Available For:

Law Enforcement | Fire | EMS | Dispatch / 911 | ED & Healthcare | Behavioral | Health / Crisis / Substance Use | Military Support Teams

Certification: SHIFT WORK Certificate
Audience: Recruits, trainees, academy candidates, new hires

LAW ENFORCEMENT

The Hidden Curriculum of Policing

4–8 Hours
A raw, trauma-informed look at the invisible lessons policing teaches over time, hypervigilance, moral injury, identity drift, organizational betrayal, emotional numbing, and the psychological shaping that occurs simply by doing the job. This course equips officers and supervisors with tools to recognize these internal shifts early, manage the emotional load of high-risk work, and build sustainable career-long resilience in a profession that changes every part of who you are.

Certification: SHIFT WORK Certificate
Audience: Law enforcement officers, supervisors, command staff, peer support teams

Homefront Armor: A Course for Law Enforcement Spouses & Families

4-8 Hours
A family-centered course that explains how policing reshapes communication, emotional availability, intimacy, and identity. Spouses and partners learn how trauma reactivity, shift work, hypervigilance, and emotional withdrawal develop, and, more importantly, how to stay connected, strengthen communication, and protect the relationship as the career evolves.

Certification: SHIFT WORK Certificate
Audience: Law enforcement spouses, partners, families, and support networks

FIRE & RESCUE

Living With Fire: The Emotional Realities of the Fire Service

4–8 Hours
A deep exploration of the emotional, physical, and cultural pressures within the fire service. This course addresses sleep disruption, pediatric trauma, high-adrenaline cycles, mass-casualty exposure, and the silent expectation to “handle anything.” Participants learn practical strategies to manage cumulative stress and maintain emotional health in a profession built on self-sacrifice.

Certification: SHIFT WORK Certificate
Audience: Firefighters, medics, company officers, peer support teams

The House & The Home: Fire Service Family Survival Course

4-8 Hours
A practical guide for families navigating shift work, trauma spillover, exhaustion, and the emotional whiplash firefighters experience after difficult calls. This course strengthens communication, connection, and family stability within a demanding and unpredictable career.

Certification: SHIFT WORK Certificate
Audience: Firefighter families, spouses, partners, and support systems

EMS

The Weight of the Call: EMS Trauma & Identity

4–8 Hours
A candid look at the emotional toll of EMS work, resuscitation failures, pediatric trauma, chaotic scenes, repeat callers, and constant proximity to suffering. Participants learn how these exposures shape identity, worldview, and mental health, and gain tools to process trauma, regulate emotions, and preserve compassion without losing themselves.

Certification: SHIFT WORK Certificate
Audience: Paramedics, EMTs, supervisors, field training officers

When the Sirens Stop: Life Off-Shift for EMS Providers

4–8 Hours
A skill-building course focused on decompression, grounding, sleep recovery, emotional reset techniques, and reconnection after emotionally heavy shifts. Teaches providers how to transition from the adrenaline of the field to the stability of home without carrying the weight of the day into every relationship.

Certification: SHIFT WORK Certificate
Audience: EMTs, paramedics, supervisors, families of EMS providers

DISPATCH / TELECOMMUNICATIONS

The Voices They Never See

4-8 Hours
A trauma-informed look into the emotional burden of hearing the worst moments of someone’s life with no ability to physically intervene. This course explores caller death, helplessness, auditory trauma, moral injury, and long-term psychological impact, and provides practical strategies for containment, decompression, and sustainable functioning.

Certification: SHIFT WORK Certificate
Audience: Dispatchers, call takers, supervisors, comms center leadership

The Console to the Couch: Resetting After the Shift

4–8 Hours
A practical course teaching dispatchers how to regulate after intense shifts, break emotional echoes from difficult calls, downshift their nervous system, and re-enter home life without carrying the mental residue of the console.

Certification: SHIFT WORK Certificate
Audience: Dispatch/telecommunications personnel, peer support, supervisors

HEALTHCARE / EMERGENCY DEPARTMENTS

Behind the Curtain: The Hidden Trauma Burden in Emergency Care

4–8 Hours
A comprehensive look at the emotional realities of emergency medicine, medical trauma, moral distress, chaotic pace, compassion fatigue, and high-stakes decision-making. This course equips healthcare professionals with tools to recognize emotional overload, maintain clinical effectiveness, and protect their identity in trauma-heavy environments.

Certification: SHIFT WORK Certificate
Audience: Emergency department staff, trauma teams, nurses, physicians, techs

The Scrubs & The Soul

4–8 Hours
A resilience course for healthcare workers balancing trauma exposure, patient loss, high emotional labor, and the demands of home life. Offers grounding strategies, communication tools, and recovery practices to protect well-being and maintain a sense of purpose.

Certification: SHIFT WORK Certificate
Audience: Hospital staff, inpatient units, ED teams, behavioral health workers

BEHAVIORAL HEALTH / CRISIS TEAMS

Warrior Counseling for Warrior Minds: Cultural Competency for Clinicians Working With First Responders

4–8 Hours

A raw, field-informed training that dismantles stereotypes, myths, and outdated clinical assumptions about first responders. This course teaches clinicians how to understand the real culture behind the badge, the headset, the turnout gear, and the trauma armor. Participants will gain a deep understanding of operational identity, communication patterns, worldview, humor, distrust of systems, shift-driven emotional cycles, and the neurological impact of chronic critical incident exposure.

Emphasis is placed on culturally competent language, trauma-responsive rapport building, hierarchy and subculture navigation, moral injury recognition, and avoiding clinical missteps that shut first responders down.

Participants leave with practical, evidence-based strategies for developing trust, reducing resistance, engaging in culturally aligned assessment, and applying interventions that actually land in the first responder nervous system, not bounce off it.

Certification: SHIFT WORK Certificate

Audience: Clinicians, therapists, counselors, crisis responders, mobile crisis teams, EAP clinicians, behavioral health providers

Caring Without Breaking

4–8 Hours
A trauma-informed course addressing vicarious trauma, emotional absorption, compassion fatigue, and the cumulative impact of constant crisis work. Provides practical strategies for boundaries, emotional containment, decompression, and sustainable practice.

Certification: SHIFT WORK Certificate
Audience: Clinicians, crisis workers, mobile crisis teams, counselors, case managers

The 2AM Effect

4–8 Hours
A course tailored for crisis workers who carry the emotional weight of nights spent stabilizing others. Focuses on fatigue management, boundary setting, emotional spillover prevention, and recovery rituals after high-intensity shifts.

Certification: SHIFT WORK Certificate
Audience: Crisis clinicians, mobile crisis units, overnight teams, behavioral health responders

MILITARY & SUPPORT TEAMS

Serving Those Who Serve

4–8 Hours
Explores the emotional burden of supporting active-duty service members, families, deployments, casualty processes, and reintegration periods. Equips support teams with tools to maintain emotional stability while serving in high-grief, high-pressure environments.

Certification: SHIFT WORK Certificate
Audience: Military family readiness, chaplains, support staff, medical support units

Combat-Ready Resilience: Psychological Survival for Military Personnel

4–8 Hours
A mission-focused, trauma-informed course designed specifically for active-duty military members and veterans. This training addresses the psychological effects of high-intensity operations, deployment cycles, hypervigilance, identity loss, moral injury, and post-combat reintegration. Participants learn evidence-based tools for grounding, self-regulation, operational stress management, and long-term resilience, both in-theater and at home. The course also explores family reintegration, unit culture, and the hidden emotional cost of staying “mission ready” under chronic threat conditions.

Certification: SHIFT WORK Certificate
Audience: Active-duty military, National Guard, Reserve personnel, veterans, unit leaders

Warrior Reset: Reintegration, Identity & the Return Home

4–8 Hours
A course designed for military personnel navigating the transition from deployment to home life. This training explores identity disruption, hypervigilance, emotional numbing, relationship strain, moral injury, and the difficulty of shifting from combat mindset to daily life. Participants learn practical strategies for reintegration, emotional regulation, communication, relationship repair, and rebuilding a sense of self beyond the uniform.

Certification: SHIFT WORK Certificate
Audience: Returning service members, veterans, leadership, behavioral health liaisons

CORRECTIONS & PROBATION

Corrections & Probation Wellness: Inside the Walls, Beyond the Walls

4-8 Hours
A specialized course addressing confinement stress, manipulation dynamics, offender violence, field supervision risk, court-related trauma, and the emotional toll unique to corrections and probation/parole roles. Provides tools for resilience, boundary-setting, and long-term psychological sustainability.

Certification: SHIFT WORK Certificate
Audience: Corrections officers, jail staff, probation officers, parole personnel, supervisors

First Responders & Substance Use: What’s Really Going On

4–8 Hours | Clinically Informed 

A raw, stigma-breaking course that exposes the real patterns of substance use within first responder culture, including alcohol, benzos, opiates, stimulants, performance enhancers, and hidden dependency cycles. Participants learn how trauma exposure, shift work, hypervigilance, and unresolved stress drive substance misuse, and gain practical, evidence-based strategies for early identification, intervention, and recovery support. This course reframes substance use through a trauma-informed lens while offering tools that empower responders, supervisors, and peers to disrupt the cycle before it becomes career- or life-threatening.

Certification: SHIFT WORK Certificate

Audience: All first responder disciplines, supervisors, peer support teams, wellness units, behavioral health partners

Trauma-Informed Practices for Non-Traditional First Responders

4–8 Hours

A specialized course for professionals who carry trauma exposure in roles not traditionally recognized as emergency responders. Participants explore the emotional and physiological impact of repeated exposure to human suffering and high-stress environments encountered in animal control, shelters, victim services, funeral homes, and medical examiner/coroner settings. The course provides grounding tools, regulation strategies, resilience practices, and trauma-informed approaches tailored to the unique demands and cultural expectations of these often overlooked but critically important roles.

Certification: SHIFT WORK Certificate

Audience: Animal control, shelters, victim-witness staff, ME/coroner offices, funeral service professionals, nonprofit crisis workers, community support teams

The Digital Darkness

4–8 Hours
A psychologically protective course for investigators routinely exposed to child exploitation material, violent digital content, and dark-web investigations. Participants learn how digital trauma embeds itself in memory, how desensitization and psychological anchoring develop, and how to recognize early signs of emotional overload. The course provides evidence-based strategies for grounding, regulation, recovery, and long-term sustainability in one of the most psychologically demanding investigative fields.

Certification: SHIFT WORK Certificate
Audience: ICAC investigators, cybercrime units, digital forensics personnel, specialized detectives

ICAC Operational Resilience

4–8 Hours
A tactical, resilience-focused course designed to help ICAC and cybercrime personnel compartmentalize effectively, detox intrusive imagery, and maintain operational readiness. Participants learn brain-based recovery tools, protective mental frameworks, and protocols to prevent long-term psychological imprinting from repeated exposure to high-intensity digital trauma.

Certification: SHIFT WORK Certificate
Audience: ICAC, cybercrime investigators, digital forensics teams, supervisors overseeing sensitive casework

The Weight of Justice

4-8 Hours
A trauma-informed course for prosecutors, addressing long-term exposure to violent case materials, homicide evidence, victim testimony, child abuse files, and courtroom stress. Participants learn strategies for managing emotional erosion, boundary fatigue, vicarious trauma, and the cognitive load of carrying justice on their shoulders day after day.

Certification: SHIFT WORK Certificate
Audience: Prosecutors, district attorneys, victim-witness professionals, legal teams handling violent crime

Into the Silence

4–8 Hours
A course tailored for Search & Rescue personnel, addressing the emotional weight of wilderness searches, child recoveries, fatal incidents, and prolonged uncertainty. Participants learn trauma physiology, regulation skills, and recovery techniques to navigate the emotional impact of missions where outcomes are often unknown until the very end.

Certification: SHIFT WORK Certificate
Audience: SAR teams, wilderness rescue units, technical rescue teams, volunteer and professional responders

The Tactical Mind

4–8 Hours
A high-performance resilience course for SWAT and tactical operators, exploring kill-logic activation, extreme threat readiness, moral conflict, identity shifts, and post-operation decompression. Participants learn tools to maintain clarity, reduce performance pressure, manage trauma exposure, and protect long-term mental health within high-risk operational environments.

Certification: SHIFT WORK Certificate
Audience: SWAT teams, tactical operators, SRT units, tactical medics, team leaders

What’s Left Behind

4-8 Hours
A specialized course addressing the emotional and psychological toll of responding to and reconstructing fatal crashes. Participants explore the cumulative impact of debris fields, child fatalities, traumatic scenes, and long-term case analysis. The course provides containment strategies, recovery tools, and resilience frameworks for investigators tasked with reliving traumatic events through reconstruction work.

Certification: SHIFT WORK Certificate
Audience: Crash reconstructionists, fatal accident investigators, traffic homicide units, detectives assigned to fatal incident review